Terms of Service

These Terms of Service (“Terms”) govern your use of the website at flexlever.com and any services provided by FlexLever (“we,” “us,” or “our”), an AI automation and digital marketing agency based in Ocean City, Maryland.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

FlexLever provides AI automation consulting, digital marketing services, and related services to small and medium-sized businesses. The specific scope of services, deliverables, fees, and timelines for any engagement will be set out in a separate agreement, proposal, or statement of work signed by both parties.

We reserve the right to refuse service to anyone for any reason at any time.

2. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site in any way that violates applicable federal, state, or local laws or regulations
• Attempt to gain unauthorized access to any part of the site or its related systems
• Transmit any unsolicited or unauthorized advertising or promotional material
• Introduce any viruses, malware, or other malicious code
• Scrape, crawl, or otherwise extract data from the site without our written permission

3. Communications

When you submit a form on our website or book a call, we may follow up with you by email or phone about your inquiry, our services, and related information. You can unsubscribe from marketing emails at any time using the link in any email.

Text messaging (SMS). We send text messages only to people who have expressly opted in by checking the relevant optional SMS consent checkbox on one of our website forms. Providing your phone number alone does not enroll you in text messaging, and SMS consent is not a condition of any purchase or service. We offer two separate consents: transactional messages (such as replies to your inquiry, appointment confirmations, and reminders) and marketing or promotional messages.

Message frequency may vary. Message and data rates may apply; check with your carrier for details. Carriers are not liable for delayed or undelivered messages. Reply HELP for help or contact us at team@flexlever.com. Reply STOP at any time to opt out of further text messages. Opting out of marketing messages will not affect transactional messages related to an active engagement.

You must be 18 years of age or older to use this SMS service.

SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.

Some of our communications may be generated or assisted by artificial intelligence. We remain fully responsible for the content of all communications sent on our behalf.

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of FlexLever or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from this website without our prior written consent.

Work product created for clients under a separate service agreement is governed by the intellectual property terms in that agreement.

5. Third-Party Tools and Platforms

Our services may involve the use of third-party platforms, software, and tools (including but not limited to CRM systems, automation platforms, advertising networks, and AI services). Your use of those third-party services is subject to their own terms and conditions. We are not responsible for the performance, availability, or policies of third-party services.

6. No Guarantee of Results

We will use commercially reasonable efforts to deliver agreed services and to achieve the outcomes we discuss with you. However, we make no guarantee of specific results — including but not limited to revenue increases, lead volumes, search rankings, or return on ad spend. Marketing and automation outcomes depend on many factors outside our control, including market conditions, your business operations, and the performance of third-party platforms.

7. Limitation of Liability

To the fullest extent permitted by law, FlexLever shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or related to our services shall not exceed the total fees paid by you to FlexLever in the three (3) months preceding the claim.

8. Disclaimer of Warranties

Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Indemnification

You agree to indemnify, defend, and hold harmless FlexLever and its owners, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of our website or services, your violation of these Terms, or your violation of any third-party rights.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or our services shall be resolved in the state or federal courts located in Worcester County, Maryland, and you consent to the personal jurisdiction of those courts.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

14. Contact Us

If you have questions about these Terms, please contact us at:

FlexLever
Ocean City, MD
team@flexlever.com